THE MOST COMMON QUESTIONS
Can I make an exchange for a different size?
We cannot provide exchanges or holds due to limited inventory. If an exchange is needed, we encourage the patron to place a new order for the item(s) needed and return the other item(s).
Do your items run true to size?
We order from a variety of manufacturers, so the sizing varies from item to item.
Do we have a storefront?
No, we are an online only shoetique.
How often are items restocked?
Shipping timeframes make it difficult to provide a specific date of restock. We do offer email notifications when items are restocked, as well as new item alerts.
Have a question you don’t see here?
You can email us at info@chillscloset.com