THE MOST COMMON QUESTIONS

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Can I make an exchange for a different size?

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We cannot provide exchanges or holds due to limited inventory. If an exchange is needed, we encourage the patron to place a new order for the item(s) needed and return the other item(s). 

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Do your items run true to size?

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We order from a variety of manufacturers, so the sizing varies from item to item.

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Do we have a storefront?

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No, we are an online only shoetique.

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How often are items restocked?

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Shipping timeframes make it difficult to provide a specific date of restock. We do offer email notifications when items are restocked, as well as new item alerts.

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Have a question you don’t see here?

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You can email us at info@chillscloset.com