THE MOST COMMON QUESTIONS

Can I make an exchange for a different size?

We cannot provide exchanges or holds due to limited inventory. If an exchange is needed, we encourage the patron to place a new order for the item(s) needed and return the other item(s). 

Do your items run true to size?

We order from a variety of manufacturers, so the sizing varies from item to item.

Do we have a storefront?

No, we are an online only shoetique.

How often are items restocked?

Shipping timeframes make it difficult to provide a specific date of restock. We do offer email notifications when items are restocked, as well as new item alerts.

Have a question you don’t see here?

You can email us at info@chillscloset.com